User Data Deletion Instructions

This page explains how to request deletion of personal data associated with Haysinda websites, Marvella ERP, and Meta apps connected to our services (including WhatsApp and Lead Ads integrations).

Last updated: 2026-07-20

1. What this covers

These instructions cover personal information we control on our central website (for example contact form submissions and marketing leads) and data linked to Meta app interactions where Haysinda is the app operator. Business records inside a customer’s Marvella tenant are primarily controlled by that customer’s organization.

2. How to request deletion

To request deletion of your personal data held by Haysinda:

  • Send a request via our contact form, or email the address shown below.
  • Include your full name, the email/phone used with us or Meta, and (if relevant) your company name.
  • State clearly that you are requesting deletion of your personal data.
  • If the request relates to a Meta app login or lead, mention “Meta app / WhatsApp / Lead Ads data deletion” in the subject or message.

3. Marvella ERP customer accounts

If your data lives inside a company’s Marvella portal (users, invoices, customers, etc.), contact that company’s administrator first. They can remove or anonymize records in their tenant. You may also ask us to coordinate with the tenant administrator when appropriate.

4. Meta (Facebook / Instagram / WhatsApp)

Removing our Meta app connection from your Facebook/Instagram settings does not automatically delete copies already stored in our systems. After you disconnect or delete app permissions in Meta, still send us a deletion request using the steps above so we can process data we hold.

5. Timing

We aim to confirm receipt within a few business days and complete deletion or anonymization within 30 days, unless a longer period is required by law (for example accounting retention) or a legitimate security need. We will tell you if any data must be retained and why.

6. Contact

Use the contact form or email below to submit a deletion request. You can also review our Privacy Policy for more detail on how we handle personal data.

Contact form Email: info@haysinda.com

Privacy Policy